When your needs fall outside of our managed service offerings we have a team of consultants to guide the planning, deployment and management of its IT infrastructure to allow them to focus on critical operations. CrossRealms consultants provide these services to help streamline and fine tune a business’s overall IT platform, providing reliable and action-oriented guidance, on-budget and simplified.
Why CrossRealms…
Engineers with MS, Google, Citrix, Sophos, Palo Alto, Splunk, Cohesity, and Cisco certifications
Over 20 years of experience in planning, migrating and implementing applications, infrastructure, network security, and business continuity across multiple verticals
Over
20
years of experience
What we offer:
Office 365 Migration
Setup and configuration of the cloud
Installation and migration
Management to and additional licensing
Security configuration
Cybersecurity and Compliance
Incident Response
Zero Trust Architecture deployment
Detect and Prevent Malicious Code
Secure Applications
Email Security
Endpoint Security
Cloud Security
24x7 Monitoring
Splunk integration and implementation
Customized Development
Data Analytics
Correlation and Orchestration
Installation (on-prem or cloud)
Configuration
Customized Dashboards & Reporting
Security Orchestration
Special projects
Patching / updates
Telephony and Call Center deployment
Installation and configuration of 3CX VoIP telephony solution(on-premise/cloud)
Configure inbound and outbound rules, customize call routing
Provision handsets
Install the desktop application/softphone application
Establish best practices for ideal audio results
Configure Digital Receptionist and ring groups
Configure Call Center Features (queues, wallboards, reporting)
Usama Houlila is an Enterprise Architect with more than 20 years of professional experience providing technology solutions for organizations in industries including legal, public services, healthcare, finance, retail, hospitality, and manufacturing. Usama is well-versed in all phases of project delivery – from initiation to closeout. His ability to see the big picture is a product of his comprehensive knowledge of hardware, software, application, and systems engineering. Usama’s myriad interests include international affairs, nutrition and health, cooking, and music. He has played the flute since childhood and is an avid runner and bicyclist who recently added swimming and triathlons to the mix. He currently manages, designs, and deploys palo alto for legal, healthcare, and financial services.
