Blog Archive for the ‘Call Centers’ Category

The Basics of Auto-Provisioning

Wednesday, December 21st, 2011

Finding an easy-to-understand, step-by-step guide to auto-provisioning your 3CX VoIP phone system is challenging.  Most answers lie in product summaries, web forums and, unfortunately, in trial & error.  However, at CrossRealms we believe it to be the most effective method for installing, managing and updating your 3CX VoIP phone system. With 3CX as our partner [...]

3CX Telephony & Call Center Solutions

Monday, October 24th, 2011

Last week at CrossRealms, we consulted with a potential, mid-sized client on telephony and call center solutions for their business.  We discussed the highlights of the 3CX system, such as: customizable features, integration with Microsoft Outlook, and the add-on call center module.  Additionally, we spelled out the advantages of working with CrossRealms for installation, training, and [...]