Blog Archive for the ‘3CX’ Category

3CX Telephony & Call Center Solutions

Monday, October 24th, 2011

Last week at CrossRealms, we consulted with a potential, mid-sized client on telephony and call center solutions for their business.  We discussed the highlights of the 3CX system, such as: customizable features, integration with Microsoft Outlook, and the add-on call center module.  Additionally, we spelled out the advantages of working with CrossRealms for installation, training, and [...]

3CX Installation Updates

Wednesday, April 13th, 2011

We’ve finally completed a 3CX installation with 64 concurrent calls making it one of the larger installations in the US.  I originally thought it is going to be hard to pull  off and or the server might run out of memory or CPU threads, but I’m happy to report that the installation was straightforward and [...]